Shipping policy
Shipping Policy
At Jesal Art Collective, each artwork is carefully packaged to ensure it reaches you safely and in pristine condition.
Shipping Coverage
We currently ship only within India.
Processing Time
All orders are processed within 1–3 business days.
For made-to-order or high-demand pieces, processing may take 3–7 business days.
You will receive a confirmation once your order has been shipped.
Delivery Time
Estimated delivery timelines across India:
- Metro Cities: 3–5 business days
- Non-Metro & Remote Areas: 5–8 business days
Delivery times may vary depending on location and courier service availability.
Shipping Charges
- Shipping charges are calculated at checkout
- We may offer free shipping promotions on selected orders
Order Tracking
Once your order is shipped, you will receive a tracking link via email to monitor your delivery.
Delays
While we aim for timely delivery, delays may occur due to:
- High order volumes
- Weather or unforeseen logistics issues
- Courier service disruptions
Jesal Art Collective is not liable for delays caused by third-party carriers.
Incorrect Address
Please ensure your shipping details are accurate.
We are not responsible for orders delivered to incorrect addresses provided at checkout.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
We will arrange a replacement or refund promptly.
Lost Packages
If your package is marked as delivered but not received, please contact us at:
jesalartcollective@gmail.com
We will assist you in resolving the issue.
Contact Us
For any shipping-related queries:
jesalartcollective@gmail.com